Prediction Addiction
The organizational belief that with enough data, analysis, and planning, future outcomes can be predicted and controlled. This assumption worked in stable markets with predictable dynamics, but creates false confidence and delayed responses in volatile environments.
Sensemaking
The process of constructing meaning from ambiguous, uncertain, or contradictory information before taking action. Sensemaking asks 'What is going on here?' rather than 'What should we do?' It prioritizes understanding the situation over solving the problem.