Best-Practice Delusion
The assumption that practices which succeeded elsewhere can be transplanted to produce similar results. This ignores a fundamental truth: what made another organization successful emerged from their specific context—their people, history, market position, and timing.
Complicated vs Complex
A critical distinction for knowing which management approach fits the situation. Complicated domains contain knowable cause-and-effect relationships—expertise and analysis work here. Complex domains involve emergent, unpredictable dynamics where cause and effect are only coherent in retrospect—here, expertise can mislead because past patterns don't reliably predict future behavior.