Task C5.1 is part of the "Decide" phase in the Viability Canvas methodology, specifically within the "Innovate" step (Step C5). This task instructs you to "Take stock of the complexity of the environment. This includes not only today's environment but also potential future scenarios. Try actively to find possible scenarios for future developments."
The purpose of this task is to develop a comprehensive understanding of the external context in which your organization operates, both present and future. This serves several important functions:
- Environmental awareness: Building a thorough understanding of current market conditions, competitive landscape, and external factors
- Future preparedness: Identifying potential changes or disruptions that could affect the organization
- Risk identification: Recognizing threats that could impact organizational viability
- Opportunity discovery: Finding potential areas for innovation and growth
- Strategic context: Creating the foundation for informed decision-making about future directions
By reviewing the environment thoroughly, you ensure that your organization's strategies and designs account for both current realities and future possibilities, strengthening overall viability.
In the context of the Viable System Model and the Viability Canvas, the "environment" refers to everything outside the boundaries of your System-in-Focus that interacts with it or influences it. This includes:
- Current market conditions and trends
- Customer needs and expectations
- Competitive landscape
- Regulatory framework
- Technological developments
- Social and cultural factors
- Economic conditions
- Political climate
- Ecological considerations
Understanding this complexity requires looking at both the current state and potential future developments across these dimensions.
To effectively review the environment:
- Assess the current environment:
- Map key stakeholders and their relationships to your organization
- Identify market trends and patterns
- Analyze competitive dynamics and positioning
- Review regulatory requirements and changes
- Examine technological developments relevant to your field
- Consider social, economic, and political factors
- Identify key uncertainties:
- What factors could change significantly in the future?
- Which variables have the greatest potential impact on your organization?
- Where is there disagreement about future developments?
- What assumptions are you making about stability versus change?
- Develop potential future scenarios:
- Create 3-5 distinct but plausible future scenarios
- Ensure scenarios cover a range of possibilities, not just optimistic or pessimistic views
- Consider both evolutionary changes and potential disruptions
- Focus on how key uncertainties might play out differently across scenarios
- Assess implications:
- For each scenario, consider how it would affect your organization
- Identify common challenges or opportunities across multiple scenarios
- Note scenario-specific issues that might require contingency planning
- Consider how well your current strategies would perform in each scenario
- Document your findings:
- Create a structured overview of the current environment
- Document the key uncertainties and their potential trajectories
- Describe each scenario in sufficient detail
- Summarize key implications for your organization
In a manufacturing company analysis, the task might produce:
Current environment assessment:
- Increasing customer demand for customization
- Raw material price volatility affecting margins
- Three major competitors with varying strengths
- Growing regulatory pressure around sustainability
- Emerging digital manufacturing technologies
Key uncertainties:
- Pace of technological change in production methods
- Evolution of sustainability regulations
- Shifts in customer preferences toward services vs. products
- Stability of global supply chains
Future scenarios:
- "Digital Transformation": Rapid technological change with stable regulations
- "Green Revolution": Stringent sustainability requirements driving industry change
- "Economic Constraints": Financial pressures limiting investment and growth
- "Fragmented Markets": Highly customized demand requiring flexible production
Implications:
- Need for more flexible production capabilities across all scenarios
- Importance of sustainability initiatives regardless of regulatory pressure
- Potential for new business models combining products and services
- Critical need for supply chain resilience
When reviewing the environment, consider these strategic factors:
- Scope appropriately: Focus on the environment relevant to your System-in-Focus, not everything that could possibly matter
- Consider multiple time horizons: Look at short, medium, and long-term developments
- Involve diverse perspectives: Include insights from different functions and levels in your organization
- Challenge assumptions: Question taken-for-granted beliefs about market stability or change
- Look for weak signals: Pay attention to early indicators of potentially significant changes
- Consider second-order effects: Think about how changes might trigger other changes in a cascading pattern
- Balance breadth and depth: Cover the full range of relevant factors while providing enough detail on the most critical ones
A thorough environmental review provides the foundation for designing innovations that will keep your organization viable in both current and future contexts, aligning with the VSM emphasis on adaptability and resilience.